Guest Services Phone Procedures

Guest Services
Dial “0”

Room Service & Information
Dial “0”

To Call Another Guest’s Room
Dial “4” then the room number of the guest you wish to reach.

To Make a Local Call
Dial “9” then the number.

To Make a Long Distance Call
Dial “9” “1” then the number. Long distance charges will be applied to your final bill.

To Place an International Call
Dial “9” “011” then the country code, city code, and number. Long distance charges will be applied to your final bill.

Important In-House Extensions
*Dial the four-digit number listed to reach…
The Boogaloo Sports Bar & Grill 5188
Gasoline Allie’s 5602
Casino Player Services 1391
CocoLoco’s Gift Shop 1223
FunCity Rotunda 5792, 5692 or 5386
KingPins Bowling 5601

Functions
For your business or social functions, dial “1277” to speak with our Events Coordinator during normal business hours.

Voice Mail
Guest Messaging is available 24 hours a day. Dial “7000” to access messages.

Wake Up Call
You can set your own wake up call. Dial “#7,” then the four-digit military time (0000 to 2359) or dial “0” for the operator.

Lost & Found
Dial “0” to contact Guest Services

Resort Hours

Catfish Bend Casino
  • Daily 10am – 2am
PointsBet Sportsbook
  • Betting Counter:
  • Daily: 10am – 9pm
  • For Additional Hours, see the Sportsbook page.
Gift Shop
  • Daily: 11am – 6pm
Huck’s Harbor Outdoor Water Park/Snack Shack/Tiki Bar
  • Closed for the season 
  • Open Memorial Day Weekend (May 25-27) 11am-7pm. Admission $12.
  • Starting June 1st water park will be open daily 11am – 7pm. Admission $12.
Boogaloo Sports Bar & Grill Hours
  • Sunday – Thursday: 11am – 10pm
  • Friday – Saturday: 11am – Midnight
  • Open for Breakfast Saturday & Sunday 7am – 10am
FunCity - Arcadium
  • Sunday: 9am – 10pm
  • Monday – Thursday: Noon – 10pm
  • Friday: Noon – 11pm
  • Saturday: 9am – 11pm

Easter Break Hours: Friday, March 29th – Monday, April 1st
Friday & Saturday: 9am – Midnight
Sunday & Monday: 9am – 10pm

LazerTown, Zoom
  • Sunday: 10am – 10pm
  • Monday – Thursday: 4pm – 10pm
  • Friday: Noon – 11pm
  • Saturday: 10am – 11pm

Easter Break Hours: Friday, March 29th – Monday, April 1st
Friday & Saturday: 10am – Midnight
Sunday & Monday: 10am – 10pm

KingPins
  • Sunday: 10am – 10pm
  • Monday – Thursday: Noon – 10pm
  • Friday: Noon – 11pm
  • Saturday: 10am – 11pm

Easter Break Hours: Friday, March 29th – Monday, April 1st
Friday & Saturday: 10am – Midnight
Sunday & Monday: 10am – 10pm

Gasoline Allie’s
  • Sunday: 11am – 9pm
  • Monday – Thursday: 4pm – 9pm
  • Friday: 4pm – 10pm
  • Saturday: 11am – 10pm

Easter Break Hours: Friday, March 29th – Monday, April 1st
Daily: 11am – 10pm

Coldstone Creamery
  • Sunday – Thursday: 11am – 9pm
  • Friday – Saturday: 11am – 10pm

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